1 .Verifies all HMO/PPO eligibility; demonstrates a knowledge of the requirements of each plan with which the clinics are contracted; ensures that authorization numbers or claim forms are obtained when necessary; demonstrates a good knowledge if general insurance procedures and explains the coverage to the patient ; verifies benefits and computes the amount payable by the patient in the order of importance: MR, CT, Nuclear Medicine and Ultrasound . 2. Calls patients to obtain clinical information for MR and CT exams. Completes appropriate medical history forms for these exams. Explains exam, gives prep or special instructions and answers questions. 3. Manages all phases of the patient encounter; verifies patient's name, address, phone number, referring physician, diagnosis, employer name and insurance coverage; updates in computer. 4.0btains verification for guarantee of payments on all working compensation and legal cases; ensures that appropriate letters of credit are signed and forwarded to clinic. 5.Recognizes potential credit problems and refers them to Patient Financial Services. 6.Takes initiative in learning all job functions; and performs other duties as assigned.